Remove Customer Service Remove Learning Remove Purchasing Remove Suppliers
article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

You need real connections to develop lasting relationships with your customers. Start by learning about them via LinkedIn , Google, Facebook and even the customers’ own webpages; you’ll arm yourself with their photographs, knowledge of their businesses, circles, hobbies, favorite music and special interests. Do your homework.

Email 259
article thumbnail

Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

Learn how to plug in new content at the technical level even if you have a committed staff member. For instance, a pet food supplier would be a candidate for Emma to avoid as she may one day expand into pet foods. Your business’ customer service and general responsiveness are critical to your brand.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How To Make This Recession Work For Your Small Home Business.

The Small Business Blog

If the supplier knows you are ready to buy for the right price they will cut you a deal. Promise to buy from one supplier for better payment terms, like 60 or 90 days. Thank you very much for your comment – if you try any of my tips and learn something new come back and tell us about it!

Suppliers 100
article thumbnail

What's Your Business Personality? | THE SMALL BUSINESS BLOG

The Small Business Blog

It is difficult to say but in small business we can learn a lot abut the importance of public relations through this story. I, for one, have encountered a rude, curt or abrupt salesperson and gone out of my way to not purchase something from them. « Have You Got A Business Thought? Small Business / SOHO , be successful.

2010 100
article thumbnail

Top 5 Biz-to-Biz Sales Tips

The Small Business Blog

Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. Make sure they know exactly how your products and services can help their business succeed. If they are unhappy with their purchases, work hard to repair the relationship between businesses.

2007 100
article thumbnail

Small Business Checklist: Business Costing | THE SMALL BUSINESS BLOG

The Small Business Blog

Bad debts – look at your past performance, come up with an average monthly figure and mark your products and services up accordingly. Buying – keep control of your spending, make one person sign off on all purchases, ideally that person should be you. Keep up to date – update your cost sheet on a regular basis.

2007 100
article thumbnail

New Small Business Startup Idea: Virtual Import/Export Assistant.

The Small Business Blog

So now I had my supplier with whom by this stage I had built up a good base for a trustworthy supplier by way of emails. They had even agreed to offer me a free case with a certain number purchased – a good incentive I had aimed to pass onto my prospective customers. Get your suppliers to advertise in it!

2007 100