The Small Business Blog

SEPTEMBER 7, 2010

Last month T-Mobile, as part of their ‘ Business Sense ’ campaign, carried out a survey on business growth, via the social networking site, Linked In. Make sure that your customer service is up to scratch, though. Potential customers trust other customers, and many turn to Social Media to engage with previous users of services.

Customer Service 100

Customer Service Social Media Negotiating Networking 100

Energage

SEPTEMBER 4, 2017

And yet, one report after another still names employee engagement and workplace culture at the top of a CEO’s many challenges: • The Conference Board’s annual CEO survey lists six top challenges for CEOs today, five of them related to engaging and aligning talent. We can have observations, but the survey bears them out.

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2017 Customer Service Training Skills 58

Service Untitled

OCTOBER 12, 2010

Service Untitled The blog about customer service and the customer service experience. We often learn mistakes we are making by laughing at ourselves. Meet the needs and calm the angry customer. What a perfect time to drive home behaviors that are not acceptable or non negotiable.

Customer Service 40

Customer Service Training Etiquette Negotiating 40

The Small Business Blog

NOVEMBER 13, 2007

Now it was time for one of my most important tasks – market research: would i actually have any customers? I put together a 10 question survey that I had planned to accost passers by with outside the few foreign wine boutiques as well as restaurant owners. She mainly helps me with writing and search engine optimization.

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2007 2008 2009 2006 100

Success

MARCH 4, 2024

Success Habits: Proven Principles for Greater Wealth, Health, and Happiness By Napoleon Hill Though Napoleon Hill died more than five decades ago, there is still much one can learn from his teachings. Rather than leaving the reader with vague lessons learned, Kawasaki spells it out with tips, advice and quotes.

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UPS Social Media Etiquette Health 287

Service Untitled

JULY 15, 2010

Service Untitled The blog about customer service and the customer service experience. Expressive : Spontaneous, good negotiator,and learns by doing. Book Review: Exceeding Customer Expectations I just finished reading Kirk Kazanjian’s book Exceeding Customer Expectations.

Customer Service 40

Customer Service Interviewing Training Expenses 40