Make or Break Moments

MAY 20, 2010

During his final year of baseball with the Cincinnati Reds I attended all of the home games, purchasing a bleacher ticket and sneaking my way down to the seats behind home plate. Everyone knows their vowels and now we can remember Johnny’s success message as we strive to do our best for our business, our customers and our associates.

Customer Service 100

Customer Service 2009 2008 2010 100

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FEBRUARY 19, 2010

Service Untitled The blog about customer service and the customer service experience. If for any reason your purchase does not give you complete satisfaction, the full purchase price will be cheerfully refunded immediately upon request.&# “The stock sharing and the retirement plan is great.&#

Customer Service 40

Customer Service Purchasing Etiquette 2010 40

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JULY 15, 2010

Service Untitled The blog about customer service and the customer service experience. The woman was retired, on a fixed income and now had a new puppy. “As I was getting out my business card, I asked Jane if there was ‘anything else’ concerning her about purchasing the carpet.

Customer Service 40

Customer Service Interviewing Training Expenses 40