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Getting back to the basics of effective customer service

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No matter how quickly technology continues to dazzle us with innovative ways to contact our customers, understand new products, or strive to make purchasing convenient and quick, satisfied customers and our future relationships with them are what keeps our businesses growing. Can you think win-win ?

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Service Untitled» Blog Archive » B&H Customer Service

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Service Untitled The blog about customer service and the customer service experience. A system that makes special orders simple is a system that helps promote customer service. Liberal return policy. B&H places a premium on customer loyalty, which is why they have a liberal return policy.

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Service Untitled» Blog Archive » Diapers.com uses customer service.

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Service Untitled The blog about customer service and the customer service experience. with exceptional prices, 24 hour service, 7 days a week, overnight delivery and free shipping on “everything but the baby.&# com ready to run the race for a share of the huge baby market. .&# Louis market.

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Customers Have to Pay at Claire's

Make or Break Moments

The sales associate greeted us with a smile, a basket to gather our purchases and the knowledge that you can get a pair of earrings free with the purchase of two other pair. My daughter finally made her selections and I retrieve my checkbook only to discover that I can only write the check for up to $40 of the purchase.

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Service Untitled» Blog Archive » How to diffuse an angry customer

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Service Untitled The blog about customer service and the customer service experience. Whenever she buys a pair of shoes, she never takes the shoe box home with her because she makes a mad rush to her closet and hides the purchases from her husband (he always complains she buys too many pairs of shoes).

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Service Untitled» Blog Archive » Minimum Service Charges

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Service Untitled The blog about customer service and the customer service experience. The company doesn’t find it profitable to help customers on an individual service basis, so they make you purchase more services to hike up the per visit/transaction charge.