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Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success. Train them. The last few years have been a time for slashed training budgets.

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Epic pandemic? Taking control of your career during times of uncertainty

Who's the Real Boss?

Whether those roles present in sales or customer service working the phones, or working on a factory floor or in a distribution centre packing boxes, staying connected to the business in any way you can, will always help for your gainful return.

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Control Expenses – Automate Process Through Workflow Software

Small Business CEO

Some examples: Customer service calls need to record details about the call and any follow up. Normally, customer service reps have several applications they need to switch between. Instead, for example, a resolution of “request service&# can automatically create a ticket in the maintenance system.

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How to Launch (and Maintain) a Successful E-Commerce Business

Success

Your value proposition is “a promise of value to be delivered ,” says Peep Laja, founder of marketing training firm, CXL. Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Or maybe you want to set up an e-commerce store to sell your services?