Remove Customer Service Remove Forms Remove Policies Remove Purchasing
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7 Examples of Good Customer Service to Build Customer Loyalty

Success

As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty. Deliver to your customer.

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Customers Have to Pay at Claire's

Make or Break Moments

The sales associate greeted us with a smile, a basket to gather our purchases and the knowledge that you can get a pair of earrings free with the purchase of two other pair. My daughter finally made her selections and I retrieve my checkbook only to discover that I can only write the check for up to $40 of the purchase.

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Grow Your Business With These Eight Processes Every Business Should Have

Stephanie LH Calahan

  This can be in the form of coaches/consultants, contractor help, joint ventures, strategic alliances or employees.    Regardless of the employment form that you choose, at that stage, you should have processes in place to help you recruit, hire, pay, and train those that you bring on to help you run your business. 

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Delivering Happiness Book Review

The Marq

You can purchase a copy on Amazon.com. Having seen him speak recently, as well as viewed some of his video blogs, I see how true to form this is. He almost achieves this by sharing stories of how his employees and coworkers put to practice the idea of over-delivering on customer service, even to complete strangers in supermarkets.

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Apple – a customer support nightmare! | THE SMALL BUSINESS BLOG

The Small Business Blog

I called again and again after waiting 20 minutes on the phone, I had to explain all this again, I was told I would get a return form to fill in. That is worrying, since it could indicate a serious shift in Apples customer care policy and/or capacity. I told them if I wanted a PowerBook I would have purchased one.

2007 100
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Work-Life Balance 2.0 and Small Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Having looked into the options we have decided to purchase the Interwatch Security system. Sometimes, it might take some forms of wake up call to make us realise that a corporate job is not for life! This type of surveillance is so advanced and allows us to be able to view our business remotley, from your PC and even our mobile phone.

2007 100
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Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

I guess it depends on the circumstances and size/importance of the purchase. But trust comes in many forms, both short- and long term. Keep in mind that the article discusses the initial conditions required to be in place for a first-time purchase. Liking the author doesn’t factor into that first purchase anywhere.

2010 40