Remove Customer Service Remove Finance Remove Policies Remove Purchasing
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BYOD Improves Customer Service Workflow

Office Dynamics

Imagine being able to assist customers from the comfort of your own home, or even better, imagine being able to reach a customer service representative without having to be put on hold. These two concepts have the potential to become a reality with the latest trend in customer service, BYOD or "bring your own device."

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Grow Your Business With These Eight Processes Every Business Should Have

Stephanie LH Calahan

  Co-mingling is when your personal and business finances are mixed--either through a bank account or credit card.    In addition, a strong financial process will ensure that you have the ability to know if you are profitable and which services/products to continue or stop.    7 - Customer/Client Service.

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What's Your Business Personality? | THE SMALL BUSINESS BLOG

The Small Business Blog

Policies, recessions and unemployment aside, people lost faith in him and the moment that happens, whether you are a businessperson or a politician, you are in trouble. I, for one, have encountered a rude, curt or abrupt salesperson and gone out of my way to not purchase something from them. What was his main problem?

2010 100
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Takeover Disasters | THE SMALL BUSINESS BLOG

The Small Business Blog

Here are some of the biggest mistakes made by companies during takeovers: Inadequate due diligence – You need to have done extensive research into the finances, existing contracts and liabilities of the company you are buying in order to avoid lawsuits, extra expenditure or loss of sales. As for the culture. Digg Furl Netscape Yahoo!

2008 100
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Smart Business Start-Up | THE SMALL BUSINESS BLOG

The Small Business Blog

Many politicians will have you believe that the current up-rise in personal and small business activity is due to their policies, that is b s *, it is due to the greatest platform for entrepreneurial activity to date – the internet and related technologies. Anyone between the ages of 13 (apparently) and 81 (?)

UPS 100
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Apple – a customer support nightmare! | THE SMALL BUSINESS BLOG

The Small Business Blog

That is worrying, since it could indicate a serious shift in Apples customer care policy and/or capacity. I’m not complaining about the technical problems, even so I had better service from Apple in the past, but the total lack of interest in the problem Apple return policies have created.

2007 100
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Work-Life Balance 2.0 and Small Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Having looked into the options we have decided to purchase the Interwatch Security system. We may seem too preoccupied with – as what Richard Hazelgrove commented – our finances, paying the bills, material things etc. Should our camera pick up motion we are sent an email, SMS and phone call – which is great for us.

2007 100