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Apple – a customer support nightmare! | THE SMALL BUSINESS BLOG

The Small Business Blog

A few weeks ago I ordered my new MacBook Pro and I wanted a German keyboard, of cause I could not order a German keyboard, you can order a French keyboard? This time a friendly guy in my Apple Store told me I could pay $200/£100 extra and they would change the keyboard in store for me. installed not OS 10.5.

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Sleep your way to the top | Men With Pens

Men With Pens

And you might make a big mistake one day that costs you a lot, like deleting a critical file by accident. Your positive outlook, your attitude, and your customer service takes a hit. It only takes a few seconds to curse under your breath and fix the little ones, sure, but those wasted moments add up to big costs over the year.

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