Success
JANUARY 30, 2023
To customers, a brand is the promise of an experience as well as the experience of that promise being delivered. Some aspects of your brand (great sensory appeal, supreme customer service , excellent training, meeting deadlines , etc.) FedEx and National Car Rental are great examples of this focus. Keep an open mind.
Allwork
APRIL 8, 2024
Explore the importance of wellness in workspace design and learn how to create a workspace that promotes well-being and productivity. Gain essential insights for preparing to enter the co-working business model and ensure a smooth and successful transition. Transcript Frank Cottle [ 00:00:30 ]: Hey, Karen, good to meet you.
Service Untitled
JULY 7, 2010
Service Untitled The blog about customer service and the customer service experience. Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers.
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