Success
DECEMBER 28, 2021
As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty. Invite customer feedback.
Success
JUNE 30, 2021
Net promoter score—or NPS—has gained popular use across industries. Surveyed customers have only one question to answer. “On On a scale from 0 to 10, how likely are you to recommend [company name, product, or service] to a friend or colleague?”. Respondents answering 9 or 10 are considered promoters. Too obvious?
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Service Untitled
AUGUST 30, 2010
Service Untitled The blog about customer service and the customer service experience. It’s interesting to add that her forum has a search function for customers and members to find related posts, which in turn brings more knowledge to readers, participants and interested prospects. There are no.
Men With Pens
JUNE 27, 2010
Your positive outlook, your attitude, and your customer service takes a hit. It only takes a few seconds to curse under your breath and fix the little ones, sure, but those wasted moments add up to big costs over the year. And you might make a big mistake one day that costs you a lot, like deleting a critical file by accident.
Men With Pens
JANUARY 10, 2010
How To Promote Your Business On A Budget Reply James ( @MenwithPens ) January 11, 2010 at 7:06 am @Michael – I’m tossed up about that. Sell your advantage and you can give the commodity away, MWP have advantage in hot design and copy, mine is the coaching and promotion tactics). How could they not know?
Men With Pens
NOVEMBER 17, 2009
He’s also currently working as a promoter and a waiter to pay the bills. The reason I was willing to confess was because I realized I was putting a client relationship at risk – and because I cannot abide bad customer service, I also realized that I needed to address this issue. But by God’s grace I am recovering.
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