Customer Service Examples Payroll PDF 
Small Business CEO
MAY 5, 2010
Inefficient process examples: Your employees record their time on paper or in Excel. Others enter the data into payroll, into project tracking systems and then again into client billing systems. Example projects: Create interfaces between systems. Increase productivity so initial growth can be absorbed by existing employees.
Small Business CEO
DECEMBER 15, 2009
Some examples: Customer service calls need to record details about the call and any follow up. Normally, customer service reps have several applications they need to switch between. Instead, for example, a resolution of “request service&# can automatically create a ticket in the maintenance system.
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