Service Untitled
AUGUST 27, 2010
Service Untitled The blog about customer service and the customer service experience. Take for instance, the customer service process for a company. A customer calls in with an order. How is it handled now, and how can another process improve the service?
Service Untitled
SEPTEMBER 8, 2010
Service Untitled The blog about customer service and the customer service experience. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success. From the top senior levels, management is obligated to show they care about employees.
Service Untitled
OCTOBER 22, 2010
Service Untitled The blog about customer service and the customer service experience. Companies need to fix the problem, fire suppliers, establish new procedures, hire new personnel, and communicate to the world that this will never happen again. So what do these examples teach us? David Copperfield.
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