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Service Untitled» Blog Archive » Patient satisfaction and customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Any customer service agent would find that behavior unacceptable. Are you listening medical professionals? Customer service for those clients from hell You know those callers – rude and insulting.

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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it?

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Service Untitled» Blog Archive » Hospitals need better customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Shouldn’t hospitals provide customer service? It has three major goals, and for the first time provided patients with some level of customer service.