Customer Service Etiquette Health Medical 
Service Untitled
MAY 27, 2010
Service Untitled The blog about customer service and the customer service experience. The software is able to predict how interested a customer is in one’s product and when to stop, within a minute if a customer is getting angry; the computer will then suggest the representative end the call.
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MAY 20, 2010
Service Untitled The blog about customer service and the customer service experience. Some health care providers react to anger from a patient by becoming angry themselves or by just leaving. Any customer service agent would find that behavior unacceptable.
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JULY 26, 2010
Service Untitled The blog about customer service and the customer service experience. Shouldn’t hospitals provide customer service? In 1998, the US Advisory Commission on Consumer Protection and Quality in the Health Care Industry adopted the Patient’s Bill of Rights.
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