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Ease up on customer service demands during inclement weather

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Businesses that stay open during harsh conditions often have employees who have risked their own safety and comfort to provide necessary services. So instead of telling the person behind the desk she is a “blithering fool,” please learn how to treat people with decency and respect.

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Service Untitled» Blog Archive » Book Review: The Retail Doctor's.

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Service Untitled The blog about customer service and the customer service experience. Expressive : Spontaneous, good negotiator,and learns by doing. Book Review: Exceeding Customer Expectations I just finished reading Kirk Kazanjian’s book Exceeding Customer Expectations.