Remove Customer Service Remove Etiquette Remove Goals Remove Promotion
article thumbnail

Service Untitled» Blog Archive » Internal customer service counts too

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Internal customer service provides our coworkers within our company information or services. Here are some suggestions to help internal customer service: Develop forums to share the goals of the company.

article thumbnail

Service Untitled» Blog Archive » Quirky customer service commercial

Service Untitled

Service Untitled The blog about customer service and the customer service experience. After all, CEO Tony Hsieh encourages his customer service representatives to make a Personal Emotional Connection. It’s Hsieh’s mantra, “Deliver WOW through service.&# Louis market.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Exceptional Client Care Goes Way Beyond Your Services List

Step It Up VA Coaching

You carefully select the best ways to market your business, and promote it to the right target markets so you can bring in those ideal clients. And they’re things that are not always mentioned when we talk about customer service. What I’m talking about is more than just good customer service.

article thumbnail

Service Untitled» Blog Archive » Quality vs. quantity in customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. It becomes a finely honed combination of quantity and efficiency developed by knowledge of the product, understanding the needs of customers, training, and the support tools available to the customer service team.

article thumbnail

Interview with Rob Siefker of Zappos – Part 4 of 4

Service Untitled

And so for the call center, we have our team leads and we try to keep our teams very small so our goal is to have their team sizes be roughly about 12 people. And it ebbs and flows in the call centers so it’s up and down a little bit from that but that’s our goal. So they have manageable team sizes. They know their employees well.

article thumbnail

45 Professional Development Books to Level Up Your Career and Your Life

Success

Your Best Year Ever: A 5-Step Plan for Achieving Your Most Important Goals By Michael Hyatt Your Best Year Ever is a great mindset to adopt, something that will be easy to do after you check out Hyatt’s actionable steps for making it a reality. It’s a system you can apply to your business, personal, fitness and/or relationship goals.

UPS 285