Credit Card Phones Retirement Survey 
Success
JULY 20, 2021
A survey by Insider and Morning Consult from 2019 showed that millennials were more likely to put off buying houses, making career moves, undergoing medical procedures and even getting hitched—all because of cash-related reasons. Start a retirement plan. You’re young, and retirement probably feels light-years away.
Service Untitled
SEPTEMBER 3, 2010
We retired traditional call center metrics to focus on the voice of the customer – what we call “Recommend to a Friend” has become a primary metric for our customer care professional performance so is tied to their incentive pay now. So it was a real cultural shift for us. It doesn’t matter who receives your call.
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