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Service Untitled» Blog Archive » Building customer relationships.

Service Untitled

JULY 7, 2010

The first stage of Relationship Care concentrates on existing employees and increasing their training by 20%. Classroom instruction, live training, coaches and coaching while directly responding to customers help representatives capture the mood of the customer and be better equipped to listen and know how to respond.

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106 Thoughts on Overcoming Overwhelm in a Freaked-Out World

Stephanie LH Calahan

DECEMBER 10, 2010

Thanks to Peter Coombs of FRONTLINE Training & Consulting 8. When your credit card statement comes in, and after you have paid the bill, place the statement along with your month-end bank statement in the file folder. It is so easy to get caught up in the spin of the world. So I conquer overwhelm by putting on blinders.

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