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‘WOW’ customer service has to be reliable and consistent

Service Untitled

With the convenience of online browsing, the possibilities are endless, but how will our online retailers handle customer service? The customer service representative was exceptional and spent the time trying to figure out what replacement cushions would have the best result. And so the shopping begins.

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Getting back to the basics of effective customer service

Service Untitled

Read how easily they can be related to the core values of effective customer service: Habit number one calls for us to be proactive or to take the initiative to realize the decisions we make will ultimately determine the course of our businesses. Put first things first and prioritize your tasks as to your customers.

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How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

3 Simple Steps to Creating Your Own Customized Marketing Action Plan. This goes beyond the professional, courteous, customer service that is part of your business but extends into the “experience” of your business – it’s about how you make your clients feel and the experience they get as a result of working with you.

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Customers Have to Pay at Claire's

Make or Break Moments

Yesterday my daughter and I went shopping for a birthday present. It doesn’t sound like this is a location edict, but more of a companywide policy. Claire’s isn’t wearing the customer’s shoes – I would suggest they spend a minute viewing their new policy from the customer’s perspective.

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How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

Whether you’re a coach, VA, or other service professional when you work one-on-one with your high-end clients you need to develop the “VIP experience” so that your clients feel that they are more than “just another client”. Credit Card Authorization Form: you want to get paid, right? c) 2009 Tracey Lawton.

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Grow Your Business With These Eight Processes Every Business Should Have

Stephanie LH Calahan

Watch slide #3 in this short presentation for more on why this works.   Co-mingling is when your personal and business finances are mixed--either through a bank account or credit card.    An employee policy manual and job descriptions are a great place to start.   7 - Customer/Client Service.

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Work-Life Balance 2.0 and Small Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Carnival of Money, Growth and Happiness #21 | Credit Card Lowdown Said on October 29th, 2007 at 8:17 pm [.] Töpfer presents THE SMALL BUSINESS BLOG: Work-Life Balance 2.0 Töpfer presents THE SMALL BUSINESS BLOG » Blog Archive » Work-Life Balance 2.0 and Small Business posted at THE SMALL BUSINESS [.] Vol 1, No.

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