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44 Ways to Kick-Start Your New Year

Success

Refresh your network. Pull up those numbers and refresh your network! Now is the perfect time to check in and keep your network working for you. Cut up credit cards. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Reconnect with family.

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Grow Your Business With These Eight Processes Every Business Should Have

Stephanie LH Calahan

No matter if you are a one-person show or you have a business that has many employees, unless you have business processes in place, you may find the business growing "out of control."  Make them too complex -- They over-engineer the processes and ultimately do not do them because it is too complex.

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How Zappos Affects Your Customer Experience

Customers Rock!

Organizations should be asking this question: Which companies have the best practices in customer focus across all industries ? She wanted to share a customer service story with me and get my take on it. Of course, the three big guys sent me order acknowledgment and tracking info all through the process.

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How to Launch (and Maintain) a Successful E-Commerce Business

Success

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Talk to potential customers. Maybe you don’t have a massive personal network of ideal clients, or don’t want family members to know you’re launching a nerdy store. Choose a business name.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.

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Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

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Small Business World News Round-up - 2009/11/10

The Small Business Blog

Build your own network! How to Make Social Media Useful : Lisa Barone reports that a Citibank and Gfk Roper study found that 76 percent of small business owners don’t find social networking sites like Twitter, Facebook and LinkedIn helpful in generating leads and business. How to be successful and eco-friendly.

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