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Service Untitled» Blog Archive » Building customer relationships.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers.

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Six reasons every assistant should be using a corporate taxi service

Practically Perfect PA

Everyone that signs up to a GetTaxi Corporate Account will have access to a dedicated account manager and access to a 24hr customer service number. In fact, I found out the other day that half the Fortune 500 companies use GetTaxi’s corporate service. Promotional offer just for Practically Perfect PA readers.

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Service Untitled» Blog Archive » Jet Blue flies high with customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. On Valentine’s Day, 2007 an ice storm in the northeast set the venue for a customer service disaster when hundreds of passengers were held captive on the tarmac and thousands of travelers were stranded in airports.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Question: How do you approach hiring new people versus promoting from within? We instituted new measuring actions of our customer interaction and after each interaction we will ask the customer how we performed.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.

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Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. When Elizabeth is not able to participate on her forum, frequently there are other members who are more than happy to supply information to new members. She does use a moderator, but has rarely had to intervene.

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Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. That’s leaderassistant.com/243 to check out the show notes and information on this episode.

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