Credit Card Customer Service Examples Training 
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APRIL 28, 2014
Those budget adjustments have resulted in less personnel, less training, and as a consequence of course, less service. In the “intolerable level of public service,” there were 15.4 The problem of what can be done to improve customer service at the IRS doesn’t seem to ever be open for discussion.
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SEPTEMBER 16, 2013
This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?
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Service Untitled
APRIL 22, 2013
With the convenience of online browsing, the possibilities are endless, but how will our online retailers handle customer service? The customer service representative was exceptional and spent the time trying to figure out what replacement cushions would have the best result. And so the shopping begins.
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AUGUST 24, 2010
Service Untitled The blog about customer service and the customer service experience. Examples of perks awarded for poor customer service can include coupons, discounts, free upgrades, travel miles, free hotel accommodations, movie tickets, and the list goes on.
Service Untitled
SEPTEMBER 22, 2010
Service Untitled The blog about customer service and the customer service experience. In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues.
Service Untitled
FEBRUARY 10, 2011
Out of the top industries which include airlines, banks, cell phone services, credit cards, hotels, insurance firms, internet providers, investment companies, medical insurance, and retailers, consumers ultimately choose good customer service over low prices. photo credit: jurvetson.
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SEPTEMBER 3, 2010
Service Untitled The blog about customer service and the customer service experience. Question: How do you train for Relationship Care? How do you train someone that when a customer says I am moving and need to change my address to start suggesting home improvement and all that?
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