Remove Credit Card Remove Customer Service Remove Etiquette Remove Travel
article thumbnail

Service Untitled» Blog Archive » Credit cards offer extra customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. For instance, if I use my points to purchase a pair of shoes for $200 and then return the shoes, the company will give me a credit for $200 and apply it to my balance. has extended the First-Time Home Buyer Tax Credit.

article thumbnail

Service Untitled» Blog Archive » Customer perks for poor customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Examples of perks awarded for poor customer service can include coupons, discounts, free upgrades, travel miles, free hotel accommodations, movie tickets, and the list goes on.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » Jet Blue flies high with customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. On Valentine’s Day, 2007 an ice storm in the northeast set the venue for a customer service disaster when hundreds of passengers were held captive on the tarmac and thousands of travelers were stranded in airports.

article thumbnail

Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. It’s taking that interaction and thinking how we can add incremental value by reminding the customer of a benefit or bringing a new benefit or service during that discussion.