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Service Untitled» Blog Archive » Impact of poor customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

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Service Untitled» Blog Archive » Customer Service in Different.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. What interested me was how the importance of customer service varied in different industries. Do toll-free numbers help customer service? Both factors are probably at play here.

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Be an ‘Undercover Boss’ to help employees please customers

Service Untitled

Of course, there’s always some interesting drama associated with the television production, but it’s that individual attention and demand for fair treatment and loyalty that sustains success and growth for all of us. Customer service, therefore is a department not to be decreased because sales are down.

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Zoe Ellis Moore Founder of Spaces to Places | Navigating the Changing Needs of Today’s Professionals: Trends in the Flexible Workspace Industry

Allwork

It costs so much with some of this equipment as well. The Instant Office report was fascinating from this year, this of September, and it was all about service and just basic things of great customer service there. Jo Meunier [00:11:46] : Yes, of course. You want things to work.

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Service Untitled» Blog Archive » Customer perks for poor customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Examples of perks awarded for poor customer service can include coupons, discounts, free upgrades, travel miles, free hotel accommodations, movie tickets, and the list goes on.

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Service Untitled» Blog Archive » First Contact Resolution

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Customer service statisticians have found that solving an issue during the first contact (as opposed to over the course of two, three, or more contacts) saves time, money, and increases customer satisfaction in the long run.

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The great debate on handling customer complaints

Service Untitled

Unfortunately, when it comes to telecommunications, most of us are still somewhat limited as to our choices, but still that is absolutely no excuse for poor customer service. The customer service agent was polite and helped me to plan what I would need and arranged the install date for a few weeks from now when I moved.