Remove Copyright Remove Customer Service Remove Filing Remove Suppliers
article thumbnail

Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

article thumbnail

The Evolution of CRM

Productivity Bits

Copyright © 2011 Productivity Bits. C ustomer Relationship Management or CRM is a strategy used to manage a company’s interactions with its customers, consumers, clients or potential sales targets. Often, CRM includes a system to generate ‘cases’ – issues reported by the customer which require an investigation to prevent reoccurrence.

Suppliers 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 5 Ways of Being More Efficient in Business

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Be ruthless with your filing. « WinWeb Pitch of the Week – Digistar Solutions The Customer Is Always Right!

2007 100
article thumbnail

Top 5 Sales Tips for Small Business

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them.

2007 100
article thumbnail

Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. « Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. Starting a Small Business?

Learning 100
article thumbnail

How To Make This Recession Work For Your Small Home Business.

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. If the supplier knows you are ready to buy for the right price they will cut you a deal. Promise to buy from one supplier for better payment terms, like 60 or 90 days. OnlineOffice: Overview Get the Flash Player to see this player.

Suppliers 100
article thumbnail

Christmas – Small Business Quote of the Week

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. 1917) US comedienne To view previous quotes, click here « Top 5 Tips on Making Big Changes New Year – Small Business Quote of the Week » « Previous Entries This entry was posted on Tuesday, December 29th, 2009 at 7:00 am and is filed under SME-Blog.

2007 100