article thumbnail

Give customers what they want

Service Untitled

travelers are generally disgruntled over the lack of integrity and the lack of customer service. In comparison, who isn’t complaining about increased bag fees, and in the case of Continental Airlines, the complimentary in-flight meals canceled with a rise in fares makes the travel experience worse and worse.

article thumbnail

Consumers willing to pay more for good service

Service Untitled

A recent survey conducted by American Express shows Americans demanding better customer service as compared to last year. Statistics showed 70 percent of consumers willing to spend 13 percent more for “WOW&# service as compared to 2010 when only 55 percent of consumers were only willing to spend 9 percent more.

article thumbnail

Jamie Hodari CEO and Co-Founder at Industrious | Why Community Building is the Future of Work.

Allwork

Get insights into utilizing AI technology to transform and streamline your workplace operations. Examine the effectiveness of collaborative partnerships with property owners for a seamless building experience. Unravel the secrets behind exceptional customer service in coworking environments, and why it matters.

AT&T 246