Service Untitled» Blog Archive » Impact of poor customer service.
Service Untitled
SEPTEMBER 17, 2010
Brookes also plans to equip 65 stores with 4,000 touch screen registers. It will be interesting to observe, especially after the last comparison of Myer customer service was compared to a Kmart level of customer service. The $100 million will be used to increase in-store staff by 10% annually over the next four years. Will it work?
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