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Benchmarking Customer Expectations - What’s the Right Yardstick?

Small Business CEO

Is that the right comparison? Your customers, whether they are consumers or businesses, rarely measure you against others in your industry. A customer’s last memory of service is rarely another organization of your type. For business to business companies, the comparisons may be different but they still happen. *

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Small Businesses and Shipping Providers: What Are the Options?

Small Business CEO

Depending on the industry, small businesses usually depend on logistics and shipping services at some point. While some choose to facilitate those functions internally, others might consider outsourcing the work. Think of this: if a customer’s package is late, damaged, or lost, their next purchase could very well be from a competitor.

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What Is An Applicant Tracking System? 20 Powerful Benefits & Features

Recruit CRM

GetApp , a comparison site for small business software, found that respondents who used an Applicant Tracking System were seeing clear benefits — 86.1% A CRM will collect resumes you collect and display applicant data in a manner that makes comparisons short and convenient. What Is My Budget & What Is The “Real” Price Of The ATS?

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