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USAA Customer-First Approach to Business » Make or Break Moments

Make or Break Moments

They have created a company that puts the specific needs of their customers first. I was especially intrigued by what the article refers to it as their Secret Sauce.

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45 Professional Development Books to Level Up Your Career and Your Life

Success

Co-author Scott Schwertly, founder of Ethos3, a presentation design and training boutique in Nashville, Tennessee, offers a proprietary test to determine each individual’s strengths. To learn more, he interviewed high-profile achievers who had survived public defeat, including athletes, entertainers, politicians and executives.

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