5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)
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MARCH 13, 2022
Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year. Do your homework.
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