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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet. Transactional milestones are any events that move the customer through the purchasing experience.

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Experts Weigh in on 17 Investments for a Rich Life

Success

Working with a personal shopper who understands timeless style, as well as the latest fashions—and can select looks that work for you—can boost your confidence and help you make a positive impression in the workplace.”. Purchase memories, not mementos. Know your numbers. Investing in a yearly physical is essential.

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45 Professional Development Books to Level Up Your Career and Your Life

Success

Hill’s principles are candid, some coming from his own experiences and others in the form of entertaining stories. In The Alter Ego Effect , author Todd Herman suggests that we add another element: creating an alter ego to boost our confidence and skills. I fully endorse this book so that everyone can unlock their potential.

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