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USAA Customer-First Approach to Business » Make or Break Moments

Make or Break Moments

They have created a company that puts the specific needs of their customers first. I was especially intrigued by what the article refers to it as their Secret Sauce.

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Tips for Planning Someone Else’s Travel

Office Dynamics

Be sure to import all of their travel plans to their preferred calendar. Include time, location, phone numbers of relevant contact people, and appropriate attire. Once you’re finished making the perfect itinerary, you can export it to the traveler’s calendar or as an editable word document to send to the user.

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