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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

So, at best, you’ve got only a few seconds to accomplish this, the initial step in optimizing your customer’s experience: Perfect the welcome. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S.

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Small Business News World Round-up – 2009/12/08

The Small Business Blog

Ringing in the Holiday but Sharing the Bil l: For small businesses, shared office parties offer the feel of a big event at a lower cost — and without the planning headaches. [link] 1 week ago Ted Turner: "If you have an olive, you want an olive tree. You want a little more. You want the whole tree." 1 week ago More updates.

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Small Business World News Round-up - 2009/11/10

The Small Business Blog

No large retailer can be all things to all people, and there are always going to be segments of the population whose needs for particular products and/or services are going unmet. Don’t wait to Invoice : The quicker you invoice, the quicker your chances of getting paid. You want a little more. You want the whole tree."

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Small Business world News Round-up - 2009/10/27

The Small Business Blog

Businesses plan low-key parties this season : With the start of the holiday season weeks away, many small business owners are planning holiday parties for employees and clients despite the still wobbly economy. Benefits of a Business Website Hosted By WinWeb : Even today over 70 % of SMEs don’t have a business website.

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Apple – the customer support nightmare – Part II: The Criminal.

The Small Business Blog

Answer: They are busy and I don’t know. My question: Wouldn’t it be a criminal offense if I lied about this? [link] 1 week ago Ted Turner: "If you have an olive, you want an olive tree. You want a little more. You want the whole tree." 1 week ago More updates. Answer: NO. But things got even better!

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How much money do you really need to start your micro business.

The Small Business Blog

[link] 1 week ago Ted Turner: "If you have an olive, you want an olive tree. You want a little more. You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates. You can follow any responses to this entry through the RSS 2.0

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Q & A: What does “Fixed Costs” mean and why should they be as low.

The Small Business Blog

Should that not be the case, then you have “variable costs&# of $1 per call, which means you are out of the office, working or enjoying life while it is quiet, for example during holiday season. Rental equipment, software (via cloud computing), along with outsourcing of services are all good ways to spend less and make more.

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