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How credit card companies offer different levels of customer service

Service Untitled

Credit cards are an important way of life for most Americans. According to CreditCards.com , the average consumer has nearly $16,000 in credit card debt, and the average interest rates of credit cards range from 10.37% for those with excellent credit to 28% for instant approval credit cards.

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Focus on Customer Service in 2010 (Finally?)

Customers Rock!

2010 may just be the year that companies start to focus on their customers and serving them well. Now, I am cautiously optimistic about this focus on customer service, but let me tell you why I feel this way. Brands are using a focus on customers as a competitive differentiator in their advertisements.

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How not to act when customer service fails miserably

Service Untitled

This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?

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Internet retailers should capitalize on customer service

Service Untitled

We can shop anytime; the e-commerce site doesn’t close at 9:00 PM, no need to find a parking space, and a ton of other conveniences including saving $3.40 Generic email messages do not inspire customer loyalty. Think about the details of the phone calls including the “on-hold music&# or message. There are no.

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Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

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Are You Ordering From A Legitimate Website?

Small Business CEO

If you aren’t careful, you’ll really end up paying for it later. . But – don’t take a store to be illegitimate based on weak design alone. Avoid “free” products that need your credit card information to get. Usually a phone number isn’t enough. Those are a recipe for disaster.

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How to Pick the Right CRM Software for Your Business

Small Business CEO

A sales team makes phone call quickly, so they need to have their information up-to-date at all times. What if the sales team canceled an order, but the finance department couldn’t see the cancellation? Customer Service – Ironically enough, you’ll want to make sure your CRM software has a good customer service department.