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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. How many of us haven’t ranted to our friends about our dealings with a service provider?

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Top 5 Ways of Being More Efficient in Business

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Be ruthless with your filing. « WinWeb Pitch of the Week – Digistar Solutions The Customer Is Always Right!

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Top 5 Sales Tips for Small Business

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them.

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Top 5 Ways of Maintaining Virtual Relationships

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. Set aside time each day to answer your email and try to update your website slightly if you have time left over. If email communication is not working well with a particular customer, don’t hestitate to pick up the phone or send a letter instead.

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. « Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. You ask a question, I answer!

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Top 5 Tips for Running a Successful Business Website

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. Share information about your business and about you – your history and values are important to prospective customers. Make it easy for customers to get in contact with your business, via email, telephone or ’snail mail’ Respond promptly.

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The Customer Is Always Right!

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

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