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Ep 227: David Karandish on Automation in the Workplace, Energy Management, and the Executive Assistant Partnership

LEADERASSISTANT.COM

Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work. He and his business partner Chris Sims started the parent company of Answers in 2006 and sold it to a private equity firm in 2014 for $960m.

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ACME Hotel Company, Chicago

Practically Perfect PA

Located in downtown Chicago there are loads and loads of cool restaurants and bars nearby. My suite also came with the beautiful Bowers and Wilkins Zeppelin wireless audio system which meant I could play my terribly uncool music whilst I checked my emails at the work desk. Advertised minimum rate is $149 per person (March 2014).

Travel 100
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3 Tricks to Scoring That Sale

Success

I received an email from a prospective client who said her company really wanted to hire me to speak to its sales staff. It might lack the budget for training customer service reps to use the new software. The other twin wanted only tortilla soup, which isn’t available at Chipotle or a wings restaurant. And the HR department?

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ClickUp vs. Trello: Which is the best project management software?

BMT Office Administration

That’s not to mention how difficult communication can be if you use email. Before you know it, you’ll have 15 email threads to keep up with, as well as loads of time-tracking spreadsheets for each team member. Trello became an official company in 2014 and was bought by Australian software leaders Atlassian (creators of Jira) in 2017.