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10 Favors You Can Do for Yourself Every Day

Success

I think she was trying to say, “It’s up to you. In 2012 I wrote about my mother-in-law, Helen Johnson, and I think this question defined her life. Self-discipline starts with your thoughts, so pack up the blame game. Own up to your multitasking. The supplier doesn’t like the new product you designed.

2013 363
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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The agent pays to put them up in a luxury condo overnight, covers the change fees on their flights, and sells them a home the next day. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S. Better news: Doing so is probably easier to accomplish than you think.

Email 275
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Which room layout is right for my event?

Practically Perfect PA

Today I am off to The Office Show 2012 at London Olympia. The suppliers at the exhibition are tailored for assistants, the seminars are run by some of the most prestigious training companies and as always there are a lot of free goodies! Happy National PA day everyone and hopefully I will see a few of you at The Office Show 2012!

2012 100
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Terminology - Sharing vs. Access vs. On-Demand Economy

Small Business Labs

We agree with this point of view and we referred to this sector as the "rental economy" back in 2012 for the same reasons (we've also referred to it as the variable cost economy ).  In our minds calling renting sharing is right up there with calling death insurance life insurance.

Suppliers 100
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20 questions to ask before you book a venue

Practically Perfect PA

Does the venue have a list of required suppliers? Do we have to use the venue’s suppliers? How flexible is the room set up? If we have a big set-up can we get in the night before? On September 2012, as part of its sustainable cities initiative, Siemens opened The Crystal on London’s Royal Victoria Docks.

Suppliers 100
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From the archive: The role of workplace design in employee engagement

Workplace Insight

As they make up such a large portion of the workforce, just a small improvement in their engagement levels could have a significant impact on business performance. In 2012 Serena joined the new born Coalesse team within Steelcase, being responsible for Marketing, Communications and Public Relations in EMEA.

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An Open Letter To Our Prime Minister, David Cameron

The Small Business Blog

Every time one of these businesses is propped up with public funding, new innovations are being killed off by keeping these inefficient and badly managed corporate giants afloat. The mortality rate of SME’s in the UK is still over 50% within five years of start up. It is a basic human right to live in legal certainty. VB, Stefan PS.

2007 100