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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

MARCH 13, 2022

Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

Email Customer Service Gifts Purchasing

From the archive: The role of workplace design in employee engagement

Workplace Insight

NOVEMBER 27, 2023

Far fewer employees have laptops (39 percent), mobile phones (40 percent) or tablet computers (13 percent) available to them at work. That will differ quite dramatically from what you need for a training session, interacting with a client or supplier, or for a videoconference with a colleague based on the other side of the globe.

Collaborate

Collaborate Environment Stress Promotion

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

From the archive: The role of workplace design in employee engagement

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