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10 Favors You Can Do for Yourself Every Day

Success

In 2012 I wrote about my mother-in-law, Helen Johnson, and I think this question defined her life. Here are some simple gifts you can give yourself every day to keep you focused on what you can do: Control the tapes in your head. In my article on ideas for shaking up 2013, I mentioned the dependence we have on habit.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S. What if you searched out cool articles about clients’ hobbies and shared them? Here’s an example: Over the years, my company has probably purchased steaks as gifts for key clients from 10 suppliers that never did anything to land a second sale.

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