5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)
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MARCH 13, 2022
In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. Do your homework.
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