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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Community for small business outsourcing and cost control. Copyright © 1994-2010 Winweb® · All rights reserved. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? Build your own network!

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The Potential Customer just Walked – How Much did it cost you.

Make or Break Moments

Posted by Deborah Chaddock Brown on January 7, 2010 under Connecting Moments , Customer Moments , making a difference | Read the First Comment What is the cost of a lost customer? I learned today from CustServ that the cost of lost customers equals 338.5 How much is that costing you? BILLION a year !

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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

Community for small business outsourcing and cost control. Copyright © 1994-2010 Winweb® · All rights reserved. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? E-Mail me or follow me.

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Budget cuts for the IRS result in unreliable customer service

Service Untitled

The Government Accountability Office reports $900 million in costs have been cut from the IRS since 2010. Those budget adjustments have resulted in less personnel, less training, and as a consequence of course, less service. Angry Customers Customer Satisfaction Customer Service Employees Specific Companies'

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Passengers on JetBlue angry over poor customer service

Service Untitled

The situation already reeks of terrible customer service, but the airline industry often has their own particular spin on egregious situations which somehow is supposed to explain any and all miserable experiences passengers are forced to endure – of course for the sake of our safety. photo credit: prayitno.

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Enterprise rental cars lead the way for customer service

Service Untitled

Taylor would reward employees who came upon Enterprise customers and assist them with changing a flat tire or calling for help in the case of a breakdown; exceeding customer expectations was his mantra. Today, more than 50 years later, Enterprise still leads the way in exceptional customer service. Reward hard work.

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Small Business Checklist: Business Costing | THE SMALL BUSINESS BLOG

The Small Business Blog

Community for small business outsourcing and cost control. Copyright © 1994-2010 Winweb® · All rights reserved. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? Build your own network!

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