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Answering Your Phone: Is it You or Memorex?

Make or Break Moments

What policies or procedures do you have in place for telephone answering? In this age of emails, voice mail and telecommuting, so many customers are simply seeking a human being to discuss their business or concerns with.

Phones 100
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Is Your Career in Jeopardy Because of Your Weight?

On The Job

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, November 23, 2009 Is Your Career in Jeopardy Because of Your Weight? November 23, 2009 11:52 AM Paula Caligiuri said. December 3, 2009 1:51 PM Anita said. 203-222).

Health 100
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Could a Union Be Coming to a Cubicle Near You?

On The Job

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Wednesday, November 4, 2009 Could a Union Be Coming to a Cubicle Near You? My Dad was a blue-collar worker. in San Francisco. Nice article.thanks!

Cubicle 100
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2 Big Myths About Work You Need to Ditch

On The Job

Ninety-nine percent of companies have a policy that says you can’t give a letter of recommendation for an employee because it’s a liability and a risk if the employee doesn’t work out for the other employer,” Atkins says. October 28, 2009 10:57 AM Anita said. October 28, 2009 11:23 AM Karen said. That is a bad idea all around.

2009 100
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IBM Cuts Telecommuting and the Paradox of Place

Small Business Labs

Those who have been telecommuting have the choice of moving or leaving the company.   While most of the coverage of this is focused on IBM's marketing department, the new policy is going to be extended to other departments at IBM.  Many appear to be choosing to leave.  We certainly don't think so.