Make or Break Moments
AUGUST 25, 2010
What policies or procedures do you have in place for telephone answering? In this age of emails, voice mail and telecommuting, so many customers are simply seeking a human being to discuss their business or concerns with.
Ian's Messy Desk
MAY 24, 2010
Some of the commonly held myths and the corresponding reality checks are as follows: Family-Friendly policies are soft HR issues, mainly for women. With employees exploring alternate ways to work such as telecommuting, managers may no longer see them. Many companies offer their work-life balance policies to employees at all levels.
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