Remove 2008 Remove Customer Service Remove Expenses Remove Policies
article thumbnail

Customers Have to Pay at Claire's

Make or Break Moments

It doesn’t sound like this is a location edict, but more of a companywide policy. Claire’s isn’t wearing the customer’s shoes – I would suggest they spend a minute viewing their new policy from the customer’s perspective. Sounds like a personal problem.

article thumbnail

Small Business News World Round-up – 2009/12/08

The Small Business Blog

Senate bill won’t change small biz premiums: The Congressional Budget Office predicts the Senate health care reform bill would provide better, but more expensive, coverage in the individual insurance market, while having little impact on premiums for employer-based coverage. Digg Furl Netscape Yahoo!

2009 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Takeover Disasters | THE SMALL BUSINESS BLOG

The Small Business Blog

Takeover Disasters by Stefan Töpfer on Apr 22, 2008 The process of taking over another company can be a very exciting time for you and your business, but it can very quickly turn into an unpleasant experience with serious lasting consequences. Maintaining a brand can be expensive in marketing terms so you may wish to drop some entirely.

2008 100
article thumbnail

Joshua Jahani – Managing director of Jahani and Associates | Maximizing Your Financial Potential in the Future of Work

Allwork

We’ve used technology to provide customer service. We’ve used technology to acquire customers, and we’ve used technology to help communicate opportunities to investors in ways that I think the bigger folks in the industry haven’t. And we’ve seen this happen in 2008.

article thumbnail

Small Business Bootstrapping Techniques | THE SMALL BUSINESS BLOG

The Small Business Blog

South By South West Midlands Said on February 28th, 2008 at 4:51 pm [.] low cost business ideas Said on April 10th, 2008 at 11:10 pm the internet has allow the bootstrapper to go to a whole new level. – Stefan Carlos Weil Said on May 27th, 2008 at 11:38 pm STEFAN: I fully agree with bootstrapping. But you will need some [.]

2007 100
article thumbnail

Apple – a customer support nightmare! | THE SMALL BUSINESS BLOG

The Small Business Blog

That is worrying, since it could indicate a serious shift in Apples customer care policy and/or capacity. Thanks Apple, you really made it clear to me, how important individual customers are to you! It’s universally almost impossible to get a company to pre-ship a replacement for an expensive product.

2007 100