2008 Agencies Case Study Customer Service 
The Small Business Blog
NOVEMBER 23, 2009
Small-Business Case Study: Can Crispy Green Go National? Rewriting bank regulations will hurt small businesses : In the typical fashion, Congress is now attempting to solve a “crisis&# by creating a new government agency with an unlimited budget and almost unlimited regulatory powers. Digg Furl Netscape Yahoo!
Make or Break Moments
MARCH 21, 2010
It’s about case studies and the stories and events that are much better in the re-telling than in the moment. Or…if you’re a consultant or agency, how do you introduce social media to the C-level at your client’s business? What happens when the time for talking is over? Measurement Can you measure social media?
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