Interview with Rob Siefker of Zappos – Part 1 of 4
Service Untitled
JANUARY 23, 2012
Service Untitled: So tell me about your role and what you do at Zappos. Rob: I am the director of the Zappos Customer Loyalty Team. And I started in the company as a temp worker in 2004. How to establish a customer service culture Customers frequently offer feedback; sometimes it is solicited, and sometimes.
40 
Let's personalize your content