Customers Rock!

DECEMBER 6, 2010

Consumers made their lists of who had the best deals, based on what they learned on Twitter and other sites. The brave ones, armed with their mobile phones, made the trek into the brick-and-mortar retail stores to fight the crowds for their coveted items. 38% of customers were delighted with the online shopping experience.

Social Media 100

Social Media Holidays Twitter Purchasing 100

On The Job

JULY 22, 2010

They Twitter. Further, a recent Right Management survey found that 51 percent of those working for employers with more than 10,000 employees said that social networking “seldom” interferes with productivity, while 41 percent of those at smaller companies report it “seldom” interferes. “And, They comment on blogs. Thats just reality.

Social Media 100

Social Media Facebook Twitter Legal 100

Customers Rock!

AUGUST 16, 2012

Social media has put everything into a new light as empowered customers are taking up their mobile phones and tweeting their distress for all the world to see. Here is a typical customer service tweet: Does anyone know if COMPANY X has a Twitter? Customers have changed, and customer expectations have greatly changed!

Social Media 100

Social Media Customer Service Phones AT&T 100

Stephanie LH Calahan

DECEMBER 16, 2009

If you have a few minutes, I'd love it if you would go to www.AboutOne.com  and take their market survey.     Please help the team ensure that the product meets YOUR needs by taking the survey at www.AboutOne.com - it takes less than 10 minutes and you can win an iPod Touch every month too.

2010 100

2010 Networking Fax Health 100

Workplace Insight

MAY 4, 2022

When a pilot programme for a four day week was announced in the UK early in the New Year, #4dayweek trended for days on twitter, with jokey comments on how employees taking part in the trial should do everything not to ‘f it up for the rest of us.’ But behind the humour there’s a real issue with productivity in the UK.

2018 98

2018 2019 Stress Forms 98

Practically Perfect PA

OCTOBER 10, 2016

We also have Facebook and Twitter. Cath is always on the end of the phone/email when I need her and I appreciate that. I also think that by networking and meeting fellow PA’s we can now pick up the phone and offer help to each other. We put a survey together for them and have given them the results. This is really great.

Networking 100

Networking Promotion Mentoring Training 100

Recruit CRM

NOVEMBER 6, 2020

Whether it's LinkedIn, Facebook, Twitter or Instagram, make sure you maintain professionalism. Among all the content that you add to your site, should be your recruitment agency reviews, success stories, candidate experience surveys and so on. Therefore, put time into building your presence online.

Agencies 63

Agencies Social Media Goals Resume 63

Stephanie LH Calahan

AUGUST 16, 2010

After conducting a survey of about 4000+ of my Twitter followers, I learned that people have a real challenge figuring out where to pay attention and how to figure it out. It is not getting a drink or seeing what your buds are up to on Twitter/Facebook.   Or, follow us on Twitter !  That's it!

Management 100

Management Twitter Networking Fax 100

On The Job

MARCH 2, 2009

Recently on Twitter I told Ari Herzog that the photo he posted of a recent job fair reminded me of a herd of wildebeests looking for the last watering hole. According to a Relocation.com survey, people continue to relocate in the U.S., With the economy shrinking, the potential fallout (from relocation) is that much greater.

Twitter 100

Twitter Restaurants 2008 Filing 100

Customers Rock!

MARCH 30, 2010

Social media has put everything into a new light as empowered customers are taking up their mobile phones and tweeting their distress for all the world to see. Here is a typical customer service tweet: Does anyone know if COMPANY X has a Twitter? Customers have changed, and customer expectations have greatly changed!

Customer Service 100

Customer Service Social Media Phones AT&T 100

Stephanie LH Calahan

FEBRUARY 23, 2011

E-Mail Five Best Email Clients - [link] - Lifehacker did a cool survey of their readers to find out what e-mail tools you like the best.  Network with Stephanie or Connect with Your Smart Phone Become a Fan Follow this blog Categories News & Updates!   They received a huge number of responses! 

Management 100

Management Social Media Networking Fax 100

Service Untitled

OCTOBER 15, 2013

Through Facebook and Twitter, conversations can be measured to help attract new customers, and ultimately these customers can become advocates helping our businesses to grow. Once upon a time, businesses would learn how customers felt about them through polls, surveys, and focus groups.

Social Media 40

Social Media Customer Service 2005 Twitter 40

On The Job

JUNE 1, 2009

For me, one of the great things about Twitter is that is allows me to learn more about what people experience at work every day. One of the things I know for sure -- from following people on Twitter and from interviewing them -- is that there is a lot of stress in the workplace. “I But if you’re miserable, it’s hard.”

Stress 100

Stress 2009 Twitter Cubicle 100

Service Untitled

AUGUST 8, 2011

The old-fashioned customer service agents spent most of their time on the phones trying to resolve problems, but now such quick social media outlets as Twitter can quickly lead to a firestorm of criticism if not handled immediately.

Customer Service 40

Customer Service Social Media Training Agencies 40

Service Untitled

MARCH 6, 2012

Beyond the long arms of social media where we frequently address our complaints to organizations that have “done us wrong,” enters another new kid in town who stretches beyond the 140 character Twitter or the full time media Facebook guru, and claims it can connect you directly to the top decision makers.

Customer Service 40

Customer Service Social Media Twitter Equipment 40

Practically Perfect PA

JANUARY 4, 2013

This could be as simple a step as setting up a LinkedIn profile to using twitter for networking with other assistants through to blogging and taking part in virtual conferences. for example if your manager is travelling is it best to phone, e-mail, Skype, use FaceTime on the iPad or tweet.

2013 100

2013 Social Media 2012 Salary 100

Stephanie LH Calahan

FEBRUARY 26, 2010

So I asked my "Tweeps" (friends on Twitter ) what they did.    A survey from the American Dietetic Association finds that 75 percent of office workers eat lunch at their desks as often as two or three times a week.   Or, follow us on Twitter !  What do you think?  Why is that?

Medical 100

Medical Twitter Environment AT&T 100

Service Untitled

JUNE 21, 2011

Consumer Reports tell us that organizations rarely listen to the surveys they ask when we hear the infamous, “Your call is very important to us. So why do they insult us and make us want to throw our phones across the room as we try to make our way through the maze of the company phone tree? Please don’t hang up.&#

Customer Service 40

Customer Service Phones Agencies AT&T 40

Service Untitled

OCTOBER 7, 2010

Question: How do you approach design and how do you use your phone menu? Answer: We use the phone menu to identify how we should route each call. We have a small, but mighty social media response team and have a Twitter handle. Recommending they hold on to the phone number if there is anything else we can do to assist them.

Interviewing 40

Interviewing Customer Service Social Media Credit Card 40

Service Untitled

JUNE 5, 2012

It’s not that we need surveys to show which organizations step out of the box to ensure a concierge level of excellence so coveted by consumers; organizations like Zappos, Amazon, and Nordstrom essentially offer everyone “fantastic” service. In 2011, over 72.6 In 2011, over 72.6

Customer Service 40

Customer Service Purchasing Equipment 2011 40

Admin Awards

DECEMBER 1, 2021

Instead, use tools such as surveys to compile objective, honest data about what employees are thinking. For example, Nordberg says, you can go to your leader and say, “This is the data, and it’s not that great” or “Our survey shows 60% of our employees would not seek your counsel with problem solving.”

Administrative Professionals 40

Administrative Professionals AT&T Retirement Environment 40

Service Untitled

OCTOBER 25, 2010

A recent Nielsen survey states that the primary online communication of today is Twitter; its unique visitors have increased 1,382 percent since 2009. For the last 30 years, traditional customer service recruiting, training, Maximizing Social Media: Part 1 of 2 When we were kids we use to construct a “phone. Networking.

Social Media 40

Social Media Customer Service Etiquette 2010 40

Stephanie LH Calahan

DECEMBER 30, 2010

  Accenture conducted a survey of 1,000 middle managers in large companies in the U.S. If you have something electronic around you cell phone, radio, tv – anything that is on or could come on anything that could bug you – turn it to the off position. Email is the ultimate distraction that most of us face now. 

Filing 100

Filing AT&T Networking Phones 100

Service Untitled

MAY 27, 2010

Of course, a customer service representative doesn’t need a computer program to tell them how a customer is feeling when he starts screaming in the phone, but Magnify claims it can predict that outcome before it actually happens. Homebuyer tax credit provides customer service opportunities The U.S.

Customer Service 40

Customer Service Etiquette Medical 2010 40

Service Untitled

JUNE 24, 2010

Additionally, we have a knowledgeable crew of product specialists that answer end user’s questions via phone or e-mail, and advise our customers on the best product to use or how to set up their products. Facebook and Twitter are two examples. We are pretty accessible via the phone or e-mail. Possibly Related Posts: John R.

Interviewing 40

Interviewing Customer Service 2010 Etiquette 40

Service Untitled

NOVEMBER 1, 2010

Now we all know that airlines are our favorite subjects when it comes to consumer complaints and lack of customer service along with banks, cell phone providers, and internet companies, but the lack of communication and listening to their customers are the one constant complaint for all of the organizations.

Customer Service 40

Customer Service Travel Training 2007 40

Service Untitled

JUNE 30, 2010

You should not just create Twitter and Facebook accounts and not be prepared for the flood of people who will express their opinions both good and bad; you will need to have a plan. Maximizing Social Media: Part 1 of 2 When we were kids we use to construct a “phone. Consider using social media the same way. At a local. Networking.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

APRIL 28, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Rewarding Volunteers Douglas April 28, 2009 Customer Service , Little Things, Big Differences No Comments More and more companies are encouraging conversations in company forums, on blogs, through Twitter, and on similar sites. Write them thank you letters.

Credit Card 40

Credit Card Customer Service Gifts Etiquette 40

Men With Pens

JUNE 2, 2011

Taking the smart phone with you everywhere. Plus, anything that makes Twitter easier makes you spend more time there. Indeed, last year I wrote about a very small survey of women business owners whose enterprises had crossed the $1 million mark. I understand the appeal. Multi-tasking. Efficiently mapping out your errands.

Email 40

Email 2006 Restaurants 2011 40

Laughing all the Way to Work

SEPTEMBER 20, 2009

Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up. I understand a company would be interested in knowing why people unsubscribe so they can improve their business, but a quick voluntary survey back would have been more appropriate.

Fax 100

Fax Time Zones IAAP 2009 100

Stephanie LH Calahan

MAY 20, 2011

Most people remember to click the "share on Facebook" (or Twitter, Digg, etc.) Thanks to Rachel Minihan of Purple Phone PR & Marketing. In addition to sharing and posting on Facebook, Twitter, and LinkedIn, I like to adapt for other media, as well as information products (eBooks and special reports).

Social Media 100

Social Media PowerPoint Facebook Gifts 100

Stephanie LH Calahan

DECEMBER 10, 2010

Use the notebook for everything you want to keep track of: to do lists, grocery lists, client meetings, phone calls, dreams and goals. Pick a half-dozen little items that can be completed in 5 minutes each or less (an email you need to send, a phone call to make, something to look up on the internet.) a 6x9(ish) spiral notebook.

AT&T 100

AT&T Calendars Social Media Stress 100

Recruit CRM

FEBRUARY 8, 2022

As per a survey, it takes around 50 milliseconds for an internet user to assess your website and decide whether to stick around or move on. Twitter, LinkedIn, and Facebook are some of the favorite social media platforms for such recruitment website owners. The tech-savvy gen looks for a decent website.

Agencies 75

Agencies Social Media Google 2025 75

The Small Business Blog

NOVEMBER 13, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk « Twitter, better late … Free Press Release Distribution for Small Business. I put together a 10 question survey that I had planned to accost passers by with outside the few foreign wine boutiques as well as restaurant owners.

2007 100

2007 2008 2009 2006 100

Recruit CRM

NOVEMBER 8, 2021

A recent online survey conducted by Recruit CRM revealed that more than 98% of recruitment agencies with 10 recruiters or more used an Applicant Tracking System. Look into an ATS that comes built-in with live chat support, or via email or phone. The percentage was significantly lower at 76% for agencies with lesser recruiters.

Resume 69

Resume Agencies Social Media Interviewing 69

Recruit CRM

DECEMBER 2, 2021

Businesses use Facebook, LinkedIn, Twitter, and other social media sites as recruitment advertising platforms in order to hire. Phone Calls For Follow-Up Following up is critical. As a consequence, making a follow-up phone call is extremely crucial. Read more: Understanding the basics of cold emails.

Agencies 65

Agencies Social Media Email Networking 65