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7 Examples of Good Customer Service to Build Customer Loyalty

Success

These self-help pages may include FAQs, instructional videos, chatbots and community assistance message boards. Social listening and response is key. Social listening at its simplest means paying attention to your social media pages. They can tinker and figure it out themselves or call customer service.

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What Is a Good NPS Score?

Success

Passives score between 7 and 8, whereas scores 0 through 6 refer to detractors. Your website, social media or app likely serve as your potential customer’s first experience with your business. Be sure to include a FAQ page based on the questions your clients ask most. And that’s it—away we go! They are your storefront.

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iOS Only

Productivityist

I don’t use my iPad for social media, but my iPhone is good to go for that stuff — which is more than ideal for what I’ll be using those networks for at Macworld|iWorld and during The OmniFocus Setup. read several blogs lately (one, two, three) that reference Byword.

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Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

Her first strategy was to refer customers and contacts to a website, and there she introduced her knowledge base. Since Elizabeth has chosen at this time not to participate on social media sites such as Twitter or Facebook, her forum still gives her the opportunity to participate and answer questions or give suggestions.

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The Tower, The Village, The Path, and The Way

Productivityist

Like time spent on social media, for example. Latest blog post: A Different Take on Boxing Day braincutlery 5pts I can totally sympathise with this, particularly the reference to KOTOR (which Im currently replaying on my Mac). Regardless, I figured it out. And when I did, it led me down a path to figuring out other things.

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A Return to OmniFocus

Productivityist

Photo credit: The Omni Group 1 I’m not saying that I need to be referring to OmniFocus all the time – or any productivity app for that matter – but since I wasn’t on a “pure” vacation I did need to check in with these tools regularly. For now, I’m getting on with achieving that balance.

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World Domination Summit 2012: The First Event I've Cried At (Twice)

Productivityist

Related Posts: ProductiVardy: World Domination, Inspiration & Chris… Be Nimble, Then Quick The World Domination Summit Experience The End of an Era Impressions: BlogWorld New York 2012 14 comments   Get Livefyre FAQ Sign in + Follow Post comment Link Newest | Oldest akiramorita 5pts 2 Like Mike, thanks for the sum up!

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