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7 Examples of Good Customer Service to Build Customer Loyalty

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As examples of good customer service, we chose brands most of you will know. The Spotify Self Help page serves as an excellent example of getting self-help right. Social listening tools such as Sprout Social and Meltwater can take social listening to the next level by finding references to your business on other social media channels.

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AI Tools Making Space For More Architectural Creativity

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This article was written by Michael Schroeder of SGA for Work Design Magazine. For example, tools like ChatGPT and Tactiq not only allow architects to generate meeting minutes, but can assist with drafting neighborhood notices, memos, and more when given the appropriate constraints and prompts.

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Diverse Voices & Powerful Narratives in the Workplace

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This article was originally written by Beth Novitsky of Gensler for Work Design Magazine. Given the opportunity to renovate or relocate offices, designers and architects can reference a wide array of research on space types, adjacencies, and products from chairs to drawer pulls.

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A Playful Office Doesn’t Have To Look Like a Playground

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This article was written by Perkins Eastman Design Strategy for Work Design Magazine. Play. Other-directed play is social in nature, while Light-hearted play refers to “seeing life as a game.” Workplace fun benefits employees’ health and well-being, increases engagement, promotes collaboration, and fosters creativity.

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From Ghost Town Fridays To Vibrant Workspaces: The Power Of Synchronicity In Office Design

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Synchronicity refers to the meaningful alignment and interplay of experiences, connections, and events within a hybrid work environment. Synchronicity refers to the meaningful alignment and interplay of experiences, connections, and events within a hybrid work environment.

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How Ecological Office Design Builds A Bridge Between Our Indoor And Outdoor Lives

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This article was written by Dayton Rush and was originally published on Work Design Magazine. The concept is in direct reference to ecotones, the transitional area between two different ecosystems. And it functions as one example of creating a moment that defines and/or enhances an interior space.

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What’s In It For Me? Why It’s Crucial To Give Your Employees A Return-on-Commute

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This article was written by Greg Wooster of Aura for Work Design Magazine. The ROC refers to the value or benefits employees derive from their journey to and from the physical workplace rather than working from home or a third space. We are in the midst of the most significant evolution in work dynamics since the Industrial Revolution.