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7 Examples of Good Customer Service to Build Customer Loyalty

Success

As examples of good customer service, we chose brands most of you will know. The Spotify Self Help page serves as an excellent example of getting self-help right. Social listening and response is key. Social listening at its simplest means paying attention to your social media pages.

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Diverse Voices & Powerful Narratives in the Workplace

Allwork

This article was originally written by Beth Novitsky of Gensler for Work Design Magazine. Given the opportunity to renovate or relocate offices, designers and architects can reference a wide array of research on space types, adjacencies, and products from chairs to drawer pulls. Include employees as co-authors of the experience.

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What Happens to Your Digital Life When You Die?

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adults have no idea what happens to their digital assets, such as email and social media accounts, or online banking data and passwords when they die. If someone writes up a will with a lawyer, they can also submit a social media will and login instructions post death. Ninety percent of U.S.

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Our AI Coworkers

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One example is our robot coworkers. For example, will AI replace us in the workforce altogether? Manny Medina, CEO of Outreach AI in Marketing Jasper, a GPT-3-based content writer, can write blogs, social media and marketing copy, and ads. In short, AI can save money and increase profitability. Not exactly.

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How Workplace Design Can Help Attract Gen Z

Allwork

This article was written by Salma Siddiqi and was originally published on Work Design Magazine. Due to these traits, the internet, and social media, Gen Z has access to a wealth of knowledge on diverse working styles, office layouts, and workplace amenities. The most recent generation to enter the workforce is Generation Z.

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Cynthia Breazeal Is Making AI Fun and Educational for Kids

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“We are incredibly socially and emotionally sophisticated, and these are our superpowers as a species,” she says, adding that everything we know about our society, from the things we’ve built and created, all comes from our social-emotional intelligence and collaboration. Photo by Jimmy Day/courtesy of MIT Media Lab.

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Why (And How) Executive Assistants Should Develop Business Acumen

Worxbee

Business acumen is often a term that is thrown around fairly loosely, generally referring to someone who “knows their stuff” when it comes to business. Read newspapers, magazines, journals, and blogs that pertain to your work or the wider industry that your company operates in. While you’re at it, scan social media content.